“Leveraging CommSoft products gives GVTC the capability to remain competitive, create efficiency and leverage the latest technology our employees and customers want..“
-Roger Lewis, Manager Business Operations & Billing
GVTC
With iCommVergence, you can effectively provide billing for all of today’s telecommunications services and stay prepared for tomorrow’s challenges. This automated solution can help you send bills out on time, typically requiring less resources and time than you spend today.
When it comes to providing flow through provisioning and auditing capabilities, VTC is the central hub from iCommVergence into (and out of) any disparate system. Specifically, VTC can link to any other system regardless of the type or source location.
Being able to gain key metrics and KPIs from your customer and service data is the next step in the data mining process. CommBI empowers users to generate their own graphical reports in the form of dashboards, chart layouts, and filters, with powerful drill-down capabilities.
Today’s communication service extends past closing hours. Meeting the needs of your customers and subscribers — whether they are families, small businesses or otherwise — means providing 24×7 access to web portals that are user-friendly and pain-free.
We approach every project the same way – by keeping our customers’ interests front and center.
Larry Davis
President and CEO
