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CommSoft Announces 2005 User Conference:
“Customer Connections,” Sept 14-17, 2005
ALBANY, NY – CommSoft, a leading provider
of activation, billing & OSS software, announced today
that registration is now open for its 16th annual User Conference,
to be held September 14-17, 2005 in Albany, NY and New York
City. Registration information can be found at www.commsoft.net
Details
Staying in touch with customers is the cornerstone of this
year’s conference with the theme being, “Customer
Connections: Using Technology to Attract, Retain & Serve
Your Customers.” CommSoft clients will choose from an
array of case studies and workshops designed to share real
world experiences, prepare for emerging technologies and demonstrate
tools for enhancing their customers’ online experience.
Consistent with past conferences, the event’s hub is
a Cyber Café; a multipurpose ballroom staffed with
technical experts where hands-on workshops are held, and attendees
can drop-in with product questions. Attendees may also check
email and conduct impromptu meetings with their peers.
Extracurricular activities of the event will include a train
trip to Manhattan, and a harvest picnic held in a historic
barn featuring live entertainment.
Speakers
General session speakers were selected from CommSoft’s
customer base for their exceptional use of technology to connect
with their customer/subscribers. They include:
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Ralph Kirtland, Director of ITS Mediation & Data
Warehouse; NTELOS
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JoAnn Kohler, Network Operations Center & Dispatch
Supervisor; Matanuska Telephone Association
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Randy Auten, Director of IT; CT Communications
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Jeremy Graves, Marketing Director; North Central Telephone
Cooperative
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CommSoft customers also traditionally co-teach classes
alongside CommSoft staff. This year’s co-teachers
include representatives from Valley Telephone Cooperative
and Guadalupe Valley Telephone Cooperative, CT Communications,
Inc. and Arvig Communications Group.
Sponsors
The sponsors for this year’s event include DataProse
Billing Solutions, LANSA, IBM, Occam Networks and Mapcom.
Contact Info
CommSoft User Group Members interested in attending the 2005
Conference: Customer Connections, or obtaining further information
should contact Laura Knussman at 518-431-7552 or usergroup@commsoft.net
For complete event details, please visit the 2005 User Group
website at www.commsoft.net.
About CommSoft
CommSoft provides software solutions that allow communication
providers to package, activate, integrate and bill their video,
voice, data, and wireless services. Our process automation,
provisioning, softswitch migration, and BSS/OSS applications
are developed in a service-oriented architecture that accelerates
customer service and reduces overhead. CommSoft has over 20
years of experience developing solutions that help on-demand
communication providers serve their customers’ needs.
For more information, go to www.commsoft.net.
CommSoft, The Connection (TC) and CommVergence are trademarks
of CommSoft (Communications Software Consultants). Other trademarks
and registered trademarks are the property of their respective
owners.
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