CommSoft, a leading provider of BSS/OSS and service activation software, announced today that CC Communications has selected CommSoft’s billing suite, which includes
iCommVergence, CommForce, and CommBI.
With iCommVergence, CommSoft’s flagship BSS/OSS solution, CC Communications will bundle, market, bill, and manage converged services. CommForce will assist CC Communications in delivering cutting-edge technology to the rural communities it services and will allow them to dynamically manage mobile technicians and increase their efficiency while improving customer service. CommBI, a flexible and scalable business intelligence and reporting tool that is integrated with iCommVergence, will help CC Communications’ management create their own dashboards, filter information, and examine key performance indicators for further analysis and strategic planning.
“We have been a CommSoft customer for several years with some of their stand-alone products, and we decided to move forward with them because of their fully-integrated suite of solutions,” said Don Travis, IT Supervisor, CC Communications. “They give us the ability to provide better customer service and to bring more efficiency into the organization.”
“We are elated when a customer broadens their relationship with CommSoft,” said Jim Jackson, CTO, CommSoft. “It shows that they trust our solutions as their company continues to grow and change with the times.”
About CC Communications
CC Communications is deeply rooted in the history of Churchill County, Nevada. Since 1889 it has been serving Churchill County, first as the local telegraph company, then as the local telephone company, and today as a full service state of the art telecommunications provider. CC Communications serves the residents and businesses of Churchill County with local and long distance telephone service, cellular and wireless services, Internet access including dial-up, and Broadband High-Speed and Digital Television. For more information, go to www.cccomm.net.
CommSoft provides communication service providers with software solutions to conduct their customer care, billing, and provisioning operations accurately and seamlessly. Video, Voice, and Data services can be bundled, activated, and billed with ease. Our BSS/OSS system allows you to provide convergent bills and enjoy more solution depth than any other provider. Our powerful service activation engine integrates with virtually any network device or system. Our CABS, financials, web care, and workforce management solutions complete this offering. Stand-alone or together, our systems help you to provide any telecom service out there. For more information, go to www.commsoft.net.