CommSoft, a leading provider of BSS/OSS and service activation software, announced today that they have opened a new office in Anchorage, Alaska. The office was formed in response to the expansion of CommSoft’s customer base and expected future growth in Alaska.
Along with CommSoft’s other long-standing Alaskan customers, this past year saw Alaska Communications Systems (ACS) going live on several CommSoft solutions. This new office will help CommSoft further expand their Alaskan market, in addition to better serve their Alaskan customers’ needs.
“Although very manageable, the time difference between Anchorage and New York can present a challenge when a customer needs support during traditional non-business hours,” said Larry Davis, CommSoft President & CEO. “As we continue to expand our family of customers in Alaska, it has become more apparent that we need to have a permanent office in Anchorage to better provide the support needed by them.”
“We are very pleased with the growth and development we’ve seen since signing on as a customer with CommSoft,” said Dan Monarch, Director of Information Technology for MTA. “Their growth in the Alaskan market says a lot for them, and we’re looking forward to seeing what the future holds for CommSoft and their customers.”
“We are very happy to welcome CommSoft to Anchorage and appreciate their commitment to and investment in our state. We look forward to working together to continue to deliver the best wireless service in Alaska,” said Russell Girten, ACS Vice President, Process Transformation and Information Technology.
“We’re pleased CommSoft will have a permanent location in Alaska, because once again, they’re showing their commitment to their customers,” said Van Abbott, Telephone Division Manager, Ketchikan Public Utilities.
The new office is located at 310 K Street, Suite 200, Anchorage, Alaska 99501, and the phone number is 907-264-6794.
CommSoft provides communication service providers with software solutions to conduct their customer care, billing, and provisioning operations accurately and seamlessly. Video, Voice, and Data services can be bundled, activated, and billed with ease. Our BSS/OSS system allows you to provide convergent bills and enjoy more solution depth than any other provider. Our powerful service activation engine integrates with virtually any network device or system. Our CABS, financials, web care, and workforce management solutions complete this offering. Stand-alone or together, our systems help you to provide any telecom service out there. For more information, go to www.commsoft.net.