CommSoft, a leading provider of BSS/OSS and service activation software, announced that Illinois Valley Cellular (IVC) has selected CommSoft’s billing suite, which includes iCommVergence, VTC, CommNextion, CommBI, CR&CM, and Financials.
CommSoft’s suite of solutions will allow IVC to be very competitive as they meet the needs of their diverse subscriber base. With iCommVergence, CommSoft’s flagship BSS/OSS solution, IVC will bundle, market, bill, and manage their service offerings. CommBI, a flexible and scalable business intelligence tool that is integrated with iCommVergence, will help IVC’s management analyze business data and examine key performance indicators that will guide their strategic planning. Provisioning of the hardware and network components will be automated using VTC, which will also audit their billing records thus eliminating costly errors. CommSoft’s Financials and Inventory package will be employed to maintain accurate fiscal and inventory information. The EBPP module of our CommNextion suite will allow IVC’s customers to have 24/7 access to manage their accounts and pay their bills over the Internet. Finally, the CR&CM application, which includes automatic marketing capabilities, tracking, and analysis, will make it easier for their CSRs and Marketing personnel to operate within one seamless framework to manage and market to customers.
“Having partnered with CommSoft for many years, we have never missed a billing deadline and have selected their new billing suite because we were confident their products will continue to meet our company’s needs,” said Thomas Walsh, IVC CEO. “It is going to bring more efficiency into the organization, which, in return, will allow us to provide better service to our customers.”
“IVC has been a customer of CommSoft’s for almost 20 years, and we are very happy they have decided to expand their partnership with us,” said Larry Davis, CommSoft’s CEO. “Their decision to upgrade their billing suite will allow IVC to be more creative with offerings for their customer base, while helping them to be more competitive and reduce day-to-day operating expenses. We’re very much looking forward to continuing to grow our partnership with IVC for many, many more years.”
About Illinois Valley Cellular
Illinois Valley Cellular was founded in1989 to serve the needs of North Central Illinois local and farming communities. Through its agreements with over 90 rural, regional, and national carriers, IVC is able to offer its customers state, regional, as well as national plans. IVC continues to aggressively grow its communications network, providing voice, internet, data, and text messaging services on its CDMA digital service network. Additional information about IVC is available at www.ivcel.com.
CommSoft provides communication service providers with software solutions to conduct their customer care, billing, and provisioning operations accurately and seamlessly. Video, Voice, Data, and Wireless services can be bundled, activated, and billed with ease. Our BSS/OSS system allows you to provide convergent bills and enjoy more solution depth than any other provider. Our powerful service activation engine integrates with virtually any network device or system. Our CABS, financials, web care, and workforce management solutions complete this offering. Stand-alone or together, our systems help you to provide any telecom service out there. For more information, go towww.commsoft.net.