CommSoft, a leading provider of BSS/OSS and service activation software, announced that KPU Telecommunications has gone live on iCommVergence, its flagship BSS/OSS solution, replacing the existing CommVergence platform they were previously using.
KPU offers multiple services including Voice, Video, and Internet., for which iCommVergence will bill, bundle, market, and manage. Having the ability to bundle, activate, and bill these services seamlessly and accurately is important to their success. To remain competitive, KPU was looking for ways to do creative marketing, and iCommVergence gives them that capability.
“We are very pleased with CommSoft’s billing software and everything it allows us to do,” said Kim Simpson, Sales & Marketing Manager of KPU Telecommunications. “What they have to offer made it very easy to choose to stay with them as we move forward with our business strategy. CommSoft enables us to provide cutting edge services with accuracy and ease. iCommVergence gives us a powerful tool to promote new levels of efficiency throughout the company.”
“We are very happy when a customer grows their relationship with CommSoft,” said Larry Davis, CommSoft CEO. “It shows that they trust our solutions as their company evolves. KPU’s decision to implement iCommVergence will further their ability to maintain and gain customers while remaining competitive.”
About KPU Telecommunications
KPU Telecommunications is one of three divisions of Ketchikan Public Utilities, which also has Water and Electric divisions. KPU Telecommunications sells Voice, IPTV, Internet, Metro Ethernet, IP Centrex and other business services delivered via a state-of-the-art fiber network. They are owned by the residents of Ketchikan, Alaska, and their operations are overseen by the publicly elected City Council. For more information, go to www.kputel.com.
CommSoft provides communication service providers with software solutions to conduct their customer care, billing, and provisioning operations accurately and seamlessly. Video, Voice, Data, and Wireless services can be bundled, activated, and billed with ease. Our BSS/OSS system allows you to provide convergent bills and enjoy more solution depth than any other provider. Our powerful service activation engine integrates with virtually any network device or system. Our CABS, financials, web care, and workforce management solutions complete this offering. Stand-alone or together, our systems help you to provide any telecom service out there. For more information, go to www.commsoft.net.