Rensselaer, NY – July 20, 2017 – CommSoft, a leading provider of BSS/OSS and service activation software, announced that Fidelity Communications Company, MO has added to their CommSoft suite of products and services by joining CommSoft’s High-Availability and Disaster Recovery Program. CommSoft will provide business continuity/disaster recovery services, giving Fidelity piece of mind that in the case of a disaster – their business, as well as their customers, will not be affected.

“We needed a solution and a partner that we could trust in the case of an emergency or disaster. With CommSoft we found both,” said Tracy Carollo, Director of IT for Fidelity Communications.

Other services that are included in CommSoft’s HA/DR System Recovery Program include addressing routine hardware issues, monitoring system messages, performance analysis and tuning, application of all software patches and OS upgrades as needed, and application of CommSoft upgrades. “With CommSoft handling DR operations, monitoring, and software upgrades, Fidelity will be able to focus more on revenue generation activities and strategic initiatives.” said Tracy Carollo, Director of IT.

“Our disaster recovery services ensure data integrity and a timely return-to-operations” said Jim Jackson, CommSoft’s Chief Technology Officer and Vice President of Development and IT. “We’re partnering with Fidelity to put their business demands front and center.”.

About Fidelity Communications
Headquartered in Sullivan, Missouri, Fidelity Communications Co. has a history of success through innovation. The family-owned multiple system operator offers phone, cable TV, and high-speed Internet services to five states. Learn more about Fidelity Communications and connect with us on Facebook @FidelityCommunications, LinkedIn @FidelityCommunications, Twitter @FidelityComm and Instagram @fidelitycommunications.

About CommSoft
Commsoft is an industry-leading software development organization with end-to-end billing and OSS software suites that can cover a myriad of voice, data, and wireless services from a common platform. This all-encompassing product suite is designed to meet the needs of each department in a company. For more information; call (518) 720-3700 or visit


For Information Contact:
Kelsey Cruikshank
Sr. Marketing Coordinator
(518) 720-3715
CommSoft | 96 Thompson Hill Road, Rensselaer, NY 12144 | 888-COMMSOFT

Download Press Release

Share this story
Leave a reply

Back to top