CommSoft 28th Annual Users’ Conference Wrap Up

Rensselaer, NY – October 3rd, 2017 – CommSoft, a leading provider of BSS/OSS and service activation software, held their 28th Annual Users’ Conference on September 18-21st in Charleston, South Carolina at the DoubleTree by Hilton. CommSoft’s annual conference provided both networking and educational opportunities for CommSoft customers and the conference sponsors. The conference was attended by CommSoft clients from all over the United States.

Continuing an ongoing tradition at the annual Users’ Conference, CommSoft handed out awards to deserving customers. Harrisonville Telephone was awarded the Client of the Year award for their outstanding dedication, teamwork, troubleshooting skills and constant search for innovation. Sandra Ramirez of GVTC received the award of User of the Year for her product knowledge and passion to problem solve. The Project Game Changer award was given to Jason Lamb of PRTC for his hard work with PRTC’s recent implementation – best words to describe Jason were noted as “qualified, professional, creative and diligent”. Community involvement plays a very important role in the CommSoft community. This year, the Community Service Award was awarded to Fidelity for their continuing involvement in, and support of, several local organizations and charities. A special award was given to Rich Baughman for his 7 years of leadership and impract on CommSoft’s Customer Group. Lastly, the Extra Mile Award recognized one of CommSoft’s support team members, Jamel Burgos for his focus and dedication on projects, teamwork and willingness to help out whenever possible. Jamel lives by the saying “Team work makes the dream work” and he does just that. Way to go Jamel!

Keeping things innovative and interesting – CommSoft included several new/updated sessions including an Innovation Showcase, interactive Functional Networking Classes and a new format for User Forum. The Innovation Showcase featured our valued partners as well as new and exciting CommSoft products demos, discussions and interactive presentations including MyCommV, a role-based mobile activation suite. At the Innovation Showcase users were able to have a “hands-on” experience with these mobile applications including Systems Diagnostics, Sales + Prospecting, and a WorkForce Portal.

While the days consisted of education, teamwork and professional networking, our evening events allowed attendees, sponsors and guests to relax and have some fun at evening and networking events including a Welcome Reception, historic carriage tour of downtown Charleston as well as a happy hour event at the Charleston Cocktail Club.

CommSoft was proud to have five partners sponsoring the conference this year, including MPX, Avalara, OSG Billing Systems, Mapcom and Lansa. Each sponsoring partner had clients attending the conference, providing a great networking opportunity.

For almost 30 years CommSoft has hosted an annual Users’ Conference which provides customers with the opportunity to learn more about our systems, network with CommSoft users, and provide product feedback to our development team. This three-day conference is comprised of training sessions, informational meetings, demonstrations, product focused breakouts, and networking sessions.

Check back soon for pictures from UC17!

About CommSoft

CommSoft is an industry-leading software development organization with end-to-end billing and OSS software suites that can cover a myriad of voice, data, and wireless services from a common platform. This all-encompassing product suite is designed to meet the needs of each department in a company. For more information; call (518)720-3700 or visit



CommSoft | 96 Thompson Hill Road, Rensselaer, NY 12144 | 888-COMMSOFT


For Information Contact:

Kelsey Cruikshank, Sr. Marketing Coordinator

(518) 720-3715  |

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