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BIG BEND AND PALMERTON TELEPHONE SELECT COMMSOFT'S INTERFACE ENGINE
ALBANY, NY - CommSoft, a leading provider of billing software
to midsize communications companies, announced today that Big Bend Telephone
Company and Palmerton Telephone Company have selected CommSoft’s
Interface Engine (CIE) for digital switch provisioning and record auditing.
Both companies have selected CIE to replace existing systems.
Big Bend will use CommSoft’s Interface Engine to reduce the time
for service activations and feature changes by automating the manual steps
involved. This will result in faster, more efficient service to Big Bend’s
customers and will increase operational efficiency. Big Bend will also
utilize CIE’s record auditing capabilities to resolve discrepancies
between the switch and billing records. The system was chosen for its
stability and service offerings, as well as its availability on the Linux
operating system.
Palmerton, an existing CommSoft customer, will benefit from CIE’s
ability to increase customer service and revenue recognition through automated
processes. Palmerton will also use the system to perform record auditing
functions, which will result in increased error recognition and revenue
assurance. Palmerton will benefit from the system’s rapid deployment
capabilities and ability to integrate with many other systems at no additional
cost.
About Big Bend Telephone Company
Big Bend Telephone is a local exchange carrier offering
regulated telephone service in rural, far west Texas. For more information,
call (432) 364-1000.
About Palmerton Telephone Company
Palmerton Telephone Company was founded in 1900 and is
currently owned by PENCOR Services, Inc. Palmerton Telephone is committed
to providing state-of-the-art telecommunications services to all members
including local and long-distance telephone as well as high-speed Internet
services. For more information, visit www.ptelco.com.
About CommSoft
CommSoft's software solutions give communication service
providers the ability to conduct their customer
care and billing operations from
one
fully integrated, convergent system. Our ability
to centralize data reduces costs, increases efficiency
and enables better
service. CommSoft
customers
benefit from the ability to offer a single
bill for all their services including wireless, wireline,
cable, and ISP. We have over
20 years experience
providing customer care, billing, rating, financial,
cabs, capital credits and provisioning solutions.
For more information, go to www.commsoft.net.
CommSoft and CommVergence are trademarks of CommSoft.
Other trademarks and registered trademarks
are the property of their respective owners. |
