ONLINE. ON TIME. SUPPORT WHEN YOU NEED IT.

At CommSoft, we believe that the quality of product support is as important as the software itself. Your support experience often makes the difference between a vendor you appreciate, and one that you tolerate. By explaining our support services, we hope to set your expectations so your experience with CommSoft and our products is gratifying and productive.

We are very happy to offer one of the most comprehensive support offerings in the industry.

Account managers assigned to each account who report directly to the COO.

Quality Assurance ensures each software release is tested and documented to work as planned.

Phone support reps are highly skilled and average seven years with the company.

On-line & web support available when you need it. We offer:

	The ability to report and track support issues on-line
	A Customer Support Resource (CSR) website with HTML docs, downloads and other critical information
	Our Answerbook database full of support issues and resolutions

Product Planning Committee gives customers input into development items.

Consulting & Training tailored to suit your needs.

Users Group Meetings provide product and industry training to our users.

Quarterly newsletter provides our customers with info about the people who develop and use our products along with product tips and industry news.