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POKA LAMBRO TELEPHONE COOPERATIVE COMPLETES IMPLEMENTATION OF COMMSOFT’S COMMVERGENCE BILLING SOFTWARE
ALBANY, NY - CommSoft, a leading provider of billing software
to midsize communications companies, announced today that Poka Lambro
Telephone Cooperative has implemented CommVergence as its convergent billing
and customer care solution. A long-time CommSoft customer, Poka Lambro
required a billing solution that gave them the ability to provide a single
bill for all the services they offer.
Poka has improved customer service by accessing all customer care information
from an integrated system from any of its multiple locations. The CommVergence
customer care and billing system integrates billing, rating, financials,
CABs, plant and capital credits. This streamlined system eliminates multiple
data entry points and allows for the management of a customer’s
entire account from a single database.
“CommVergence has delivered the flexibility and integration that
we were looking for,” said David McEndree, general manager of Poka
Lambro Telephone Cooperative. “We expect to recognize value from
this system long into the future as it eliminates redundancy and streamlines
operations.”
“We feel fortunate to have been a contributing factor in Poka Lambro’s
growth by providing them with billing solutions for the past ten years,” said
Jim Jackson, chief operating officer of CommSoft. “We value our
relationship with them a great deal.”
About Poka Lambro Telephone Cooperative, Inc.
Poka Lambro Telephone Cooperative, established in 1950
to provide reliable telephone services to its rural customers, has become
one of the Southwest’s leading telecommunications companies. Today,
Poka Lambro Telephone Cooperative and its subsidiaries provide quality
local, competitive long distance, and cellular telephone services and
Internet services as well as PBX and digital fiber technologies. For
more information, go to www.poka.com.
About CommSoft
CommSoft's software solutions give communication service
providers the ability to conduct their customer
care and billing operations from
one
fully integrated, convergent system. Our
ability to centralize data reduces costs, increases efficiency
and enables better
service. CommSoft
customers
benefit from the ability to offer a single
bill for all their services including wireless, wireline,
cable, and ISP. We have over
20 years experience
providing customer care, billing, rating,
financial, cabs, capital credits and provisioning solutions.
For more information, go to www.commsoft.net.
CommSoft and CommVergence are trademarks of CommSoft.
Other trademarks and registered trademarks
are the property of their respective owners. |
