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VALLEY TELEPHONE COOPERATIVE, INC. SELECTS COMMSOFT'S COMMVERGENCE
ALBANY, NY - CommSoft, the leading provider of billing software
to midsize communications companies, announced today that Valley Telephone
Cooperative, Inc. has signed a contract to purchase their CommVergence
product. The agreement includes software licensing for several of CommSoft’s
products in addition to a multi-year support agreement, and the purchase
of hardware.
The total CommVergence solution includes applications for integrated
customer care, rating and billing as well as carrier access billing, financials
and inventory. The system will eliminate many operational redundancies
for Valley Telephone and its subsidiaries, particularly in the area of
billing for their wireless and wireline products.
“The ability to provide our customers with a single bill was paramount
in our selection process,” said Judy Bruns, chief executive officer
and general manager of Valley Telephone Cooperative, Inc. “We conducted
an exhaustive search of billing providers. CommVergence is the only product
that we found for the mid-size market that will enable us to conduct our
wireless, wireline and Internet customer care and billing operations from
a single database - and allow us to expand services in the future - using
a single, integrated system.”
“Valley Telephone represents just the type of dynamic operation
that CommVergence was developed to serve,” said Larry Davis, chief
executive officer. “With multiple service offerings, business units,
and opportunities for expansion in all areas of their operations, Valley
Telephone is representative of communications companies seeking solutions
that will serve their needs today, and five years from today.”
About Valley Telephone Cooperative, Inc.
The Valley Telephone Cooperative (VTC) was established
in 1962 to serve the mining and farming communities of Arizona and New
Mexico. The cooperative has distributed over $5.2M to its member customers,
with another $10M allocated for future disbursement. VTC is committed
to improving the quality of service to its customers and continues to
work on extensive network projects in all of its service areas. VTC
is headquartered in Willcox, AZ. For additional information, go to www.vtc.net.
About CommSoft
CommSoft's software solutions give communication service
providers the ability to conduct their customer care
and billing operations from
one
fully integrated, convergent system. Our ability
to centralize data reduces costs, increases efficiency and enables
better
service. CommSoft
customers
benefit from the ability to offer a single bill for
all their services including wireless, wireline,
cable, and ISP. We have over
20 years experience
providing customer care, billing, rating, financial,
cabs, capital credits and provisioning solutions. For
more information, go to www.commsoft.net.
CommSoft and CommVergence are trademarks of CommSoft. Other
trademarks and registered trademarks
are the property of their respective owners. |
