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Creating a Customer Service Superhero By Missy Frenyea; VP of Operations and Laura Knussman; Manager of Product Management   “superhero”: noun \  su·per·hero  \ ˈsü-pər-ˌhir-(ˌ)ō , -ˌhē-(ˌ)rō a fictional hero having extraordinary or superhuman powers; also : an exceptionally skillful

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NTCA PR & Marketing Conference – CommSoft Customer Award Winners The annual awards program honors excellence in NTCA member telco public relations and marketing. The awards are judged on innovative strategies, design, writing, creativity and other elements specific to each

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CommSoft Awarded GVTC Partner Appreciation Award CommSoft a leading provider of BSS/OSS and service activation software, was recently awarded the Partner Appreciation Award at the GVTC Foundation Charity Golf Tournament at the JW Marriott Hill Country Resort in San Antonio.

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Wednesday, July 18, 2018 2:00-4:00pm EST CommSoft’s converged enterprise methodology provides communications service providers with software solutions that perform customer care, billing, provisioning, and operations accurately and seamlessly.  Video, Voice, Wireless, and Internet/Data services can be bundled in any combination and

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Seriously… What is UX Design? You’ve probably heard a lot of talk about MyCommV and its new UX centered design approach.  But what does that really mean? What even goes into designing a product with the users and their working

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CommSoft Celebrates 20th Year of Participation in CDPHP’s Workforce Team Challenge  Rensselaer, NY – May 21st, 2018 – “20 years and still running” – Promoting philanthropy and camaraderie in the workplace is something CommSoft holds dear to its core values.

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The Name of the Game is Simplify That’s the message we’ve been getting at recent tradeshows we’ve attended. Simplify content delivery – how about streaming your tv service over an app and skip the converter box altogether, Simplify how your

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CommSoft Volunteers at Local Elementary with Boys & Girls Club of Albany Rensselaer, NY – April 23, 2018 – Promoting philanthropy and giving back to the community is something CommSoft holds dear to its core values. In efforts increase community

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Wednesday, May 16, 2018 2:00-4:00pm EST CommSoft’s converged enterprise methodology provides communications service providers with software solutions that perform customer care, billing, provisioning, and operations accurately and seamlessly.  Video, Voice, Wireless, and Internet/Data services can be bundled in any combination and

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Wednesday, April 11, 2018 2:00-4:00pm EST CommSoft’s converged enterprise methodology provides communications service providers with software solutions that perform customer care, billing, provisioning, and operations accurately and seamlessly.  Video, Voice, Wireless, and Internet/Data services can be bundled in any combination and

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