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Ace Communications Selects CommSoft for Business Automation
High Efficiency Gains Expected from Integration & Automation
of Network Operations
ALBANY, NY - CommSoft, a leading provider
of activation, billing & OSS software, announced today
that it has signed an agreement with Ace Communications Group
to purchase process integration and automation solutions using
CommSoft’s Connection (TC) product. The Connection will
integrate numerous databases and network elements as it automates
provisioning of Ace’s telephone, video, and internet
services.
A current user of The Connection, this agreement expands
Ace’s use of the product to provision vendor systems
from Iowa Network Services, Innovative Systems, NextLevel,
AFC, Martin Group, and Postini, as well as databases and systems
developed internally. CommSoft solutions will allow Ace to
activate video and pay-per-view services; activate ISP, DSL
and spam-blocker services; set up voicemail and auto-attendant
services; and automate PIC updates--all via automation in
the service order process. The Connection product is capable
of interfacing to a rapidly expanding list of over 110 vendor
network elements.
The Connection solution also provides for auditing of discrepancies
between billing databases and network elements in order to
identify revenue leakages, and automatically report them for
correction. This integrated system of checks and balances
can be performed remotely and compounds the cost benefits
and efficiencies inherent in automating manual processes
“We have set very clear goals for maximizing efficiency
and streamlining operations,” said John Nitecki, Ace
Communication Group’s Manager of Information Systems.
“The Connection solutions go a long way in helping us
achieve our objectives by attacking the problem from several
angles to achieve accuracy, efficiency and accountability.”
“The Connection solutions are addressing a very real
need in the industry,” said Gary Scott, VP of Sales
and Marketing for CommSoft. “We are very excited to
see progressive telecom business such as Ace Communications
Group recognize the benefits and to help us identify new and
expanding ways to automate business processes.”
About Ace Communications Group
Ace Communications Group provides service for 19 exchanges
in southeastern Minnesota and northeastern Iowa. Ace also
operates a wholly owned subsidiary, Ace Telephone Company
of Michigan, Inc., with its main office in Mesick, Michigan,
and a CLEC in Caledonia, Minnesota, Ace Link Telecommunications.
Ace Communications Group is a member-owned cooperative that
pays capital credits to its members. For more information
go to www.acegroup.cc
About CommSoft
CommSoft provides software solutions that allow communication
providers to package, activate, integrate and bill their video,
voice, data, and wireless services. Our process automation,
provisioning, softswitch migration, and BSS/OSS applications
are developed in a service-oriented architecture that accelerates
customer service and reduces overhead. CommSoft has over 20
years of experience developing solutions that help on-demand
communication providers serve their customers’ needs.
For more information, go to www.commsoft.net.
CommSoft, The Connection (TC) and CommVergence are trademarks
of CommSoft (Communications Software Consultants). Other trademarks
and registered trademarks are the property of their respective
owners.
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