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Tech Valley Communications Implements CommSoft’s
CommV-CLEC Product Suite To Enhance Their Daily CLEC Operations
ALBANY,
NY --July 6, 2006--CommSoft, a leading provider
of billing, customer care and service activation solutions
announced today that Tech Valley Communications (TVC) has
successfully implemented CommSoft’s suite of products
including CommV-CLEC and CommSoft Financials.
CommV-CLEC is a premier billing & OSS solution specifically
engineered for the CLEC market. This web-based product provides
TVC with the ability to achieve exceptional customer service
levels while still being able to grow their business. With
CommV-CLEC, TVC is now able to rapidly deploy voice and data
services to their customer base without sacrificing accuracy.
Another critical business driver was the ability to implement
proper internal controls to ensure accurate financial reporting
and to aid in fiscal forecasting. The CommSoft Financials
package more than satisfies these needs. This product was
built to serve the specific needs of the telecommunications
market so TVC can manage everything from their accounts receivable
to their payroll…effectively and seamlessly.
“It is important to us to be able to provide our customers
with the highest level of customer service. This is a key
differentiator in our very competitive market,” said
Kevin O’Conner CEO of Tech Valley Communications. “We
needed a system that is stable, scaleable and user friendly.
CommSoft’s CLEC package met and even exceeded these
needs.”
“TVC is right here in our backyard and we wanted to
provide them with whatever they required to be successful
as a growing CLEC.” Said Gary Martini, VP of Sales
and Marketing for CommSoft. “We found that our flagship
product was exactly what they needed since it fully supports
the needs of the CLEC market”.
About Tech Valley Communications
Tech Valley Communications (TVC) is a Competitive Local Exchange
Carrier (CLEC), formed in 1999. TVC is the only locally
owned, facilities-based telecommunications provider headquartered
in Upstate New York’s Tech Valley. TVC offers a full
range of local and long distance voice services, data,
and high-speed and dial up Internet services at competitive
prices. TVC operates its own switching facilities and an
extensive fiber network throughout the Tech Valley Region.
Currently TVC employs approximately 50 people at its various
locations in downtown Albany. For more information, go
to www.techvalleycom.com <http://www.techvalleycom.com>
About CommSoft
CommSoft's software solutions give communication service
providers the ability to conduct their customer care and
billing operations from one fully integrated, convergent
system. Our ability to centralize data reduces costs, increases
efficiency and enables better service. CommSoft customers
benefit from the ability to offer a single bill for all
their services including wireless, wireline, cable, and
ISP. We have over 20 years experience providing customer
care, billing, rating, financial, CABS, capital credits
and provisioning solutions. For more information, go to
www.commsoft.net <http://www.commsoft.net>.
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