Rensselaer, NY – October 18th, 2018 – CommSoft, a leading provider of BSS/OSS solutions and services, held their 29th Annual Users’ Conference on September 10-13th in Lake George, New York at the Courtyard by Marriott, Lake George. More than just a traditional users’ conference, attendees experienced an agenda filled with training sessions, informational meetings, product demonstrations, and networking sessions. All geared towards looking to the future and how, as partners, we can navigate and remain competitive in this changing telecom landscape.
Continuing an ongoing tradition at the annual Users’ Conference, CommSoft handed out awards to deserving customers and one superstar employee. GVTC was awarded the Client of the Year award for their outstanding dedication, teamwork, troubleshooting skills and constant search for innovation. Denise Miller of Pioneer Communications in Ulysses, KS received the award of User of the Year for being a tenacious expert of configuration and masterful with databases. The Project Game Changer award was given to both Kerry Antonovich and Diana Escobar of Matanuska Telephone Association for leading their company through a complex project that included a 4-way integration, multiple vendors and a diverse project team– best words to describe Kerry and Diana were noted as “impressive”. Community involvement plays a very important role in the CommSoft community. This year, the Community Leader Award was awarded to Viya for their speed and sensitivity in rebuilding after hurricanes Irma and Maria devasted their user community. Lastly, the Extra Mile Award recognizes one of CommSoft’s finest team members, this year Janeva Neely was selected. According to Melissa Frenyea, VP of Operations at CommSoft “this year’s winner had a hand in every one of our major Operational and Product initiatives, her work is marked with a high level of excellence and a genuine interest in continuous improvement. “
For UC18, CommSoft added an innovative expo experience for attendees featuring presentations and demonstrations highlighting CommSoft’s newest solutions and offerings. Attendees were also able to learn about GIS Marketing Solutions, Taxing Solutions, and Payment and IVR Solutions, and much more from CommSoft’s growing list of industry partners. The expo highlighted CommSoft’s continuing effort to be much more than just a software company, but a platform for the future.
“We’re always transforming the way we craft to continuously innovate and provide the highest service and solutions for our customers. This year has been an exciting time at CommSoft as we continue to implement cutting edge technology and expand our suite of OSS/BSS offerings in the ever-changing telecommunications industry. This past year, we celebrated the launch of our new role-based applications suite, MyCommV. We progressively work to expand upon this technology and experience and are always excited to show you what’s next.” – Larry Davis, CommSoft CEO & President
Our User Conferences offer ample opportunity to network, learn and meet new colleagues to catapult your professional development. Of course, we do not believe in all work and no play, so the CommSoft team always includes evening events for the opportunity to network off-hours. This year, attendees, partners, and the CommSoft team were invited to a welcome reception featuring local drinks and bites as well as a happy hour event on the water of Lake George.
CommSoft was proud to have six partners sponsoring the conference this year, including MPX, Avalara, OSG Billing Systems, Mapcom, CrowdFiber and Paymentus.
“The CommSoft team works hard, they play hard, but what I love most about them is that they listen. During the entire conference you will see how attentive the team will be to your concerns about their product. They do a great job of listening, asking relevant questions, and offering solutions. And the entire time you will feel comfortable in the process, totally unthreatened. Clearly, the best conference you can go to for personal and professional growth.” – Erica Oglevie, Pioneer
Learn more information about UC18 here