CommSoft, an innovative provider of telecom focused solutions and services, has announced a unique offering to aid in the quest to expand broadband access across rural America. Leveraging the power of next generation AI, Commsoft has created an innovative and holistic decision support solution that aggregates thousands of data points to provide tailored TCO and NPV’s as telecom providers evaluate network expansion options.

With the recent allocation of $42 billion by Congress under the American Infrastructure Act, the mission is clear: Ensure every American, regardless of their location, has access to the digital world. Although unprecedented, this program is considered as a double-edged opportunity for Communication Service Providers (CSPs) as it comes with lucrative incentives along with several provisions and new competitive threats to consider.

CommSoft’s COMPASS.AI provides an accelerated decision-making framework for smaller carriers to compete against the resources of larger providers. COMPASS.AI can be used for any network expansion but the initial focus is on providing tailored results for the BEAD bidding process.

Bidding on BEAD service areas (defined at the state level) can be challenging given unique geographic and infrastructure limitations. COMPASS.AI is a pre-populated tool with ready-made network layouts that are then adapted to the geographic and business objectives of the bidder.

COMPASS.AI provides this functionality by aggregating numerous data inputs with advanced AI algorithms to identify and prioritize the most promising build-out opportunities. CommSoft then provides a collaborative, iterative effort to assure that industry, local, historical, and bid requirement information is taken into consideration.

Larry Davis, CommSoft’s CEO, emphasizes the company's commitment to supporting smaller providers. "Our goal is to level the playing field for small CSPs who have been our partners for over 40 years. We believe in a competitive landscape where existing and new entrants can contribute to internet access nationwide. COMPASS.AI is a step towards ensuring that everyone has a fair chance at securing public or private funding and expanding their services," Davis said.

“Rural providers face a difficult challenge of navigating through a sea of complex data to make strategic decisions, which is where COMPASS.AI comes in” said Dave Geoghegan, CommSoft’s CTO. “COMPASS.AI analyzes massive amounts of applied data, transforming it into clear, actionable insights. With BEAD bid decisions eminent, the ability to make rapid and informed choices is more crucial now than ever”.

Commsoft is dedicated to making this technology widely available to CSPs and encourages interested parties to explore how this solution powered by AI can benefit their operations.

CommSoft, a leading provider of telecom focused solutions and services, is excited to announce new innovative offerings created to address emerging opportunities and challenges of rural telecom providers. With federal programs calling for the expansion of connectivity, as well as the need to do more with less, CommSoft has augmented their tried-and-true applications with new point solutions and a focus on outcome based managed services. Commsoft is revolutionizing back-office operations while recognizing the diverse needs within the telecom sector.

“Providers face the challenge of ensuring a strong focus on their customers while remaining nimble with less resources.” said Larry Davis, CEO. “Our strategy and offerings have been developed to lighten their load by combining cutting-edge solutions with our deep industry knowledge. These changes will not only benefit our existing clients, but any CSP looking to compete in our dynamic industry.”

Adding to the challenge of “doing more with less” are the new opportunities presented by programs such as BEAD. There are tremendous incentives that come along with these programs, but they also increase competition from large-scale providers and new market entrants.

To help providers make informed decisions about how (and if) they should go after these funding opportunities, CommSoft has embraced the use of next generation AI to create point solutions such as its network decision support tool, COMPASS.AI. This unique solution allows a provider to create multi-scenario models, total ROI and long term NPV for network expansions. This tool provides a competitive advantage in the bidding process by increasing the speed and accuracy of making network planning decisions.

CommSoft has always been a service organization focused on customer success from customer support to IT infrastructure management to managed care. The new suite of functional and outcome-based services in the areas of back-office procedures, service activation processes, and carrier access billing will allow providers to focus on their business goals, not their operations. The goal is to level the playing field for existing and new providers while helping them grow.

“There is no EASY button when it comes to telecom operations. Our expanded offerings address both the needs of a start-up with cost-effective, turnkey solutions, and experienced providers that require agile plug-and-play solutions that fit into their IT stack. We can meet the challenges of both ends of the spectrum.”

In addition to these new services and solutions, CommSoft is unveiling a new aesthetic which includes a redesigned website and logo. This fresh look ties CommSoft’s 40+ years of tradition and loyalty to the market they serve to the innovations and excitement of the future.

“We have always believed our customers are our partners. Collaboration, strong communications, and innovative solutions are the keys to ensuring customer success. New customer or existing customer, we’re in this together,” said Davis.