Service Activation as a Service

Provide end-to-end service activation to all of your servicing systems, from the initial customer request to provisioning with our service activation solution and services.

WHY Utilize CommSoft’s Service Activation Team?

Powered by CommSoft’s Service Activation platform, VTC combined with our team’s expertise with system elements and telecom environments, we keep you ahead of emerging technologies and services.

  • Remain at the Forefront of Innovation and Customer Demand with Quick Updates

  • Improve Accuracy and Reduce Errors with Fully Automated Provisioning

  • Real - Time Provisioning for Instant and Uninterrupted Services

  • Foster Agility and Adaptability while Reducing Complexity

  • Enable Interactive Service Audits with your Service Delivery Systems

  • Ensure Operational Efficiency by Leaving Activation Processes to Us

  • Minimize Integration Challenges by Centralizing your Technical Ecosystem

  • Empower and Enable your Workflows by Streamling Service Activation

HOW Will CommSoft Enable Your Service Activation Workflows?

After thoroughly analyzing your business flows and rules related to the myriad of combinations of service, we will discover efficiencies and prepare a custom environment that we will maintain to provide provisioning excellence.

  • Our Service Activation Experts will thoroughly analyze your existing service activation workflows, challenges, and pain points to fully understand how we can optimize your environment.

  • Development of BSS/OSS, Servicing Network Systems, and existing API’s schematic to drive the integration of these disparate systems.

  • We will create standard operating procedures to ensure our team is always consistent in managing your activation processes.

  • Our team will monitor, manage, report on, and constantly improve upon the efficiency of your service activation processes and infrastructure.

  • We will accelerate the delivery of new services and systems to provide you with a competitive advantage.

  • We are an extension of your team, supporting your efforts to provide excellence to your subscribers.

WHAT is Included in our Service Activation as a Service Offering?

Since no two telecom companies are alike, neither are our offerings. We tailor our services based on your individual company needs. Here are some base components of our service activation service

Discovery Deliverables

  • Analysis of existing service activation workflows.

  • Schematic of all servicing systems, API’s and integrations.

  • Finalization of a Baseline Service Definition.

  • Creation of a Migration / Installation Project Plan.

  • Establish all resource allocations and ongoing reporting.

 

Solution and Service Deployment

  • Integrations to all servicing systems created or updated.

  • System Build, Configuration, and Testing.

  • Service Activation Team SOP’s and SLA’s Established.

  • Migration / Launch of Activation Processes & Procedures.

 

Monthly Maintenance Deliverables

  • SOPs and SLA’s Followed and Reported Against.

  • Monitoring of Activation Processes and Mitigation.

  • Weekly and Monthly Status and Progress Reports.

  • Monthly Improvement Sessions with Entire Team.

 

For More Information about our Service Activation As A Service, contact us at marketing@commsoft.net.