Our Products Are Built With Growth in Mind

On a daily basis, service providers are tasked with tackling multiple areas of focus including enabling agility, driving down churn, managing a digital lifestyle and providing quality communications. Our products and platform can help you face challenges head on to achieve sustainable success.

CommSoft’s Cloud Solutions are a cutting-edge Business Support System (BSS) and Operations Support System (OSS) suite, meticulously designed to simplify and optimize the management of your Communications Service Provider (CSP) business. Leveraging the power of cloud-based technology and artificial intelligence, our solutions take your CSP operations to new heights. They enable you to increase revenue, enhance efficiency, and foster unwavering customer loyalty.

  • iCommVergence

    Multi-Service, Superior Customer Care & Billing Engine

    Configurable Product Catalog and Discounting Engine

    CSR Empowerment Tools to Provide Ideal Customer Experiences

    Open Architecture & Robust Web Service Catalog Enabling Integrations

  • COMPASS.AI Dashboard

    COMPASS.AI

    Accelerated Decision Making

    Create Custom Build-Out Models

    Compilation of data from hundreds of industry sources

    Generation of Build-Out costs, take rates, NPV and internal rate of return

  • CommBI

    Comprehensive BI Solution

    Graphical Information Exploration and Trending

    KPI Tracking for Churn, Revenue Trends and Operating Expenses

    Heat Map Displays of Critical Data

  • CABS

    Increase Revenue with Mechanized Carrier Billing

    Maximizes Inter-Carrier Revenue Streams

    Robust Plan and Agreement Configuration Options

    Proven Regulatory Compliant Billing and Payments

  • VTC

    Real-Time Provisioning of Video, Voice, Wireless & Data

    Accelerate Revenue with Automated Activation

    Improve Accuracy by Eliminating the Swivel Chair

    Service & Feature Revenue Assurance Options

  • CommForce & Field Portal

    Mobile Workforce Management & Field Personnel Portal

    Real-Time Access to Job Status & Assignments

    Activate & Update Services from the Field

    One-Click Start & Stop Timers for Drive Time and Job Time

  • Customer Portal

    Intuitive Self-Service Portal for Your Customers

    Self-Management of Services

    Real-time Electronic Bill Presentment & Payment (EBPP)

    On-boarding of New Customers

    Direct Tie to the Product Catalog

  • Financials and Inventory

    Financial Operations Specifically Designed for CSP’s

    Full GL, AP, Time Entry, Payroll, and Work Orders

    Real-Time Inventory Balances and Requisitions

    Seamlessly Tied to CommSoft Core Systems