Real Conversations About Becoming A Strategic Data Driven Business

CommSoft’s Chris Reitter and Bill Griffin recently got together to explore what it really takes to be a strategic data driven business. Find out what they uncovered.

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    CommBI for BSS

    There are numerous business intelligence platforms out there so what makes CommBI different? Telecom experience.

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    Data Immersion: Model Vs Report

    Why not just use a reporting tool to get necessary data out of your BSS system? Data Immersion is the key, using modeled data built with wisdom, experience and best practices. Not just a pretty PDF.

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    Sales Analysis Product Effectiveness

    In a dynamic industry like Telecom products are constantly being changed to get a leg over the competition. But how do you know it is working?

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    Promotion Analysis: What's Working?

    Utilizing promotions to drive stickiness and bring in new customers can be very effective. How do you know if your are just throwing away a % of each sale by using them?

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    Results Driven Analytics: Build Vs Buy

    Understanding your data can be a daunting task. So what is more cost effective overall, building your own tools to do the heavy lifting or buying something that already understands what you need?

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    Going Beyond the Data Warehouse

    Is pulling together all of the data you have to analyze as with a Data Warehouse the best way to drive results? Or, targeting the specific information required to make the best decisions?